Thursday, September 09, 2010

Best cell phone quality in the area? Verizon, Sprint and T-Mobile, survey says

The latest JD Power Survey on Wireless Call Quality was released today and in our Southeast region, Verizon, T-Mobile and Sprint tied for the top spot.

The study measures wireless call quality, based on seven problem areas that impact overall carrier performance: dropped calls; static/interference; failed call connection on the first try; voice distortion; echoes; no immediate voicemail notification; and no immediate text message notification.

Verizon Wireless also won for the Northeast, Mid-Atlantic and West regions. U.S. Cellular Corp. was No. 1 the North Central region. T-Mobile was no. 1 in the Southwest.

AT&T was the only carrier to not garner a top placing in any of the six regions.

AT&T released a letter to consumers earlier this week assuring them of quality upgrades in this region (click here to see it).

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